Privacy Policy
Effective date: 8 June 2026
Solafidei (“we”, “us”, or “our”) respects your privacy. This policy explains what personal data we collect, how we use it, and the rights you have over it. It applies to our website, our booking system, and our messaging service operated through WhatsApp.
Information we collect
- Your name and contact details, including your WhatsApp phone number and email address.
- Booking details such as dates, services requested, and related notes.
- Messages you exchange with us through WhatsApp or our contact form.
- Basic technical data (such as IP address and browser type) when you visit our website.
How we use your information
- To create, manage, and confirm your bookings.
- To communicate with you about your bookings via WhatsApp, email, or phone.
- To respond to your enquiries and provide customer support.
- To comply with our legal and regulatory obligations.
How we share your information
We do not sell your personal data. We share it only with service providers that help us operate our service — such as Meta Platforms, Inc. (which provides the WhatsApp Business Platform) and our email and hosting providers — and only as needed to deliver the service. We may also disclose data where required by law.
Data retention
We keep your personal data only for as long as necessary to provide our services and to meet legal requirements. You can ask us to delete your data at any time — see our Data Deletion Instructions.
Your rights
Depending on your location, you may have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at info@solafidei.com.
Security
We use reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we work to protect your information.
Changes to this policy
We may update this policy from time to time. We will post any changes on this page and update the effective date above.
Contact us
If you have any questions about this Privacy Policy, contact us at info@solafidei.com.